solar scams awareness

Be cautious of Misleading Solar Battery Trial Deals

A dodgy sales tactic is being used across Australia to sell solar batteries. In recent years, many cases have been reported where customers got letters offering “Free Solar Battery Trials under Field Trial programs,” stating “Free Solar Battery trial to demonstrate the effectiveness of new and exciting battery technology.”

No doubt, a number of solar battery trials are going on in the Australian market at the moment but they are not mass promoted other that won’t be considered as a trial. Often such trials are conducted by the battery manufacturer’s themselves or are funded by the government agencies such as ARENA or the CEFC in partnership with the large energy companies. It’s quite rare that any private company does that.

But some solar companies have been sending misleading letters to solar system owners every few months. To put pressure on people or to make them feel special, they write words like ‘Final Invitation,’ ‘you have been selected for Initial Testing of Battery.’ Some even misinterpret the information and believe it as a “free solar battery offer.”

These tactics successfully lure some innocent customers. The sales representatives make them believe that they are getting it at a lower price than the price they would get it for in the general market. The problem is when such customers get trapped in their lies and order the product. The reality is they would have got the same price in the market from a local solar company.

What can be done?

Do not trust the special rate deals blindly and do thorough analysis by comparing the quotes with other quotes for the same product. Do check the credibility of the retailer.

If you need help with solar installation, maintenance and repair, call us at 1300 980 640. You can even write us your query at info@solarmatic.com.   Click here to know our company address.

If you have been a target of any type of solar scam, kindly report it to the Australian Competition and Consumer Commission (ACCC) via the SCAMwatch website or by calling 1300 795 995.